Le 9 avril 2012
April 10th 2012
This is to inform you on the status of the Kaytee exact® Hand Feeding Formula Baby Bird & Baby Macaw issue. As you may know, we became aware, very recently, of a potential quality issue with an isolated mixing batch during the manufacturing process. Please pull the following items from your shelves and await further official notice. The date codes below are the only products that are affected.
Please note that the only lots affected are those indicated below and product that does not have the appropriate Best Before Codes are not affected.
Product Code/Sku/Material #:100032326
UPC: 07185947510
Size: 7.5oz pouch (bags)
Lot/Serial #: A1
Product Name: Kaytee exact® Hand Feeding Formula Baby Bird
Best Before Code: 21 Mar 2013 and 20 Apr 2013
Product Code/Sku/Material #: 100032328
UPC: 07185947511
Size: 18 oz. canister (tub)
Lot/Serial #: A2
Product Name: Kaytee exact® Hand Feeding Formula Baby Bird
Best Before Code: 9 Mar 2013 and 19 Apr 2013
Product Code/Sku/Material #: 100032330
UPC: 07185947512
Size: 5lb bags
Lot/Serial #: A3*
Product Name: Kaytee exact® Hand Feeding Formula Baby Bird
Best Before Code: 14 Mar 2013, 30 Mar 2013 and 16 May 2013
Product Code/Sku/Material #: 100032336
UPC: 07185947518
Size: 22lb bucket
Lot/Serial #: A4
Product Name: Kaytee exact® Hand Feeding Formula Baby Bird
Best Before Code: 21 Mar 2013, 13 Apr 2013 and 16 May 2013
Product Code/Sku/Material #: 100032337
UPC: 07185947515
Size: 5lb bag
Lot/Serial #: B1
Product Name: Kaytee exact® Hand Feeding Formula Baby Macaw
Best Before Code: 1 Mar 2013, 14 Mar 2013 and 19 Apr 2013
Products and product lots that do not appear on the list below are not affected.
We value greatly our relationships with customers and consumers and intend to fully resolve these issues as quickly as possible. We apologize for the inconvenience this has caused and will keep you informed as soon as further information develops.